Every missed call is a job you did not book.
The receptionist answers, qualifies, books and logs every caller, 24 hours a day, on your own number. This is the system everything else hangs off.
- Answers 24/7
- Books into your calendar
- Logs to your CRM
Two kinds of voice agent
Inbound, and outbound.
One answers the phone. The other picks it up and calls your customers, with consent on file.
Inbound voice agents
Answers, qualifies and books, 24 hours a day, on your own number.
- Every inbound call answered on the first ring, day and night
- Qualifies the caller on your trade's script: what, where, how urgent
- Books straight into your calendar against real availability
- Creates the contact and the opportunity in your CRM, with the recording and transcript
- Hands the call to a human the moment it should
It says it is an AI and that the call is recorded at the start of every call.
Book a callOutbound voice agents
Picks up the phone and calls your customers back, with consent on file.
- Calls the missed caller back within seconds, instead of only texting
- Confirmation calls the day before, and reschedules on the call
- Follow-up calls on open estimates, questions answered on the line
- Reactivation calls to past customers who agreed to hear from you
- Pages the on-call technician on an emergency and briefs them
Outbound calls go only to customers who gave consent, and every call says it is an AI.
Book a callWhy it works
Your business stays the same. The way it runs does not.
We connect the receptionist to the systems already running your business, then take the repetitive work off the phone.
Customer calls
The receptionist answers instantly and understands what the caller needs through natural conversation, in your trade's words.
Intelligent routing
Calls are routed by what they are: appointments get booked, questions get answered, and a true emergency pages your on-call technician.
Plugs into what you run
GoHighLevel, your calendar, your number, your inbox. The booking lands where your team already looks, and nothing gets replaced.
Sounds like your front desk
Trained on your services, your service area and your tone. It says it is an AI at the start of the call and books like your best office day.
Three ways it works
One receptionist. Multiple workflows.
Pick a workflow and watch it move from the first ring to the result.
Customer calls
A homeowner rings your number.
AI answers
On the first ring, every time.
Qualifies the lead
What, where, how urgent, when.
Books the job
Against your real availability.
Updates the CRM
Contact, transcript, recording.
Sends the SMS
Confirmation to the customer.
Notifies you
The new booking, on your phone.
Quote sent
The estimate leaves your CRM.
Day 1 text
A thank-you and a question.
Question answered
Financing, timing, what is included.
Day 3 nudge
In the estimator's name.
Day 7 slot offered
The next available window.
Booked or closed
The pipeline tells the truth.
CRM updated
Outcome on the opportunity.
Job marked done
In your CRM or job board.
Thank-you text
While the experience is fresh.
Review link
One tap to Google.
Unhappy routed to you
Before it reaches Google.
Reply drafted
For you to approve.
Reply posted
On time, every time.
Maps rank
Where the next customer searches.
The revenue leak
Your best leads call when you are busy.
A technician is under a sink. A roofer is on a storm inspection. An electrician is driving between jobs. The phone rings anyway.
Missed calls
27% of calls to home-service businesses go unanswered, and fewer than 3% of callers pushed to voicemail leave a message (Invoca, 70 million calls, 2024).
The next name on Google
78% of homeowners hire the first contractor to respond (HomeAdvisor, via vendor compilations). The second call is to your competitor.
Empty calendar
Phone leads in home services convert at 45 to 46% on the call (Invoca). Every unanswered one is a job that would have booked.
Messy CRM
Notes and details get entered late or not at all, and the follow-up never happens.
What your agent handles
More than answering the phone.
The repetitive front-office work that normally pulls your team off the job.
Answer every call
First ring, day or night, on your existing number.
Qualify the caller
What is wrong, where, how urgent, when. Your trade’s questions, in your trade’s words.
Book the job
Against your real availability, with the confirmation text sent at the moment of booking.
Log the call
Contact, opportunity, recording and transcript in your CRM before the caller hangs up.
Say what it is
It says it is an AI and that the call is recorded at the start, every time.
Hand off to a human
When a call needs judgement, it brings your team in with the context already captured.
Read more
Notes and guides.
What a missed call costs a home-service business
The measured numbers, not the vendor ones: how many calls go unanswered, what happens next, and why the phone matters more in this industry than in any other.
27.09.2026The first 48 hours of a storm roofing claim
Why a roofer’s revenue is decided in the two days after a hailstorm, and what a receptionist and a storm-response text do in that window.
27.09.2026Why estimates die, and the day 1, 3, 7, 14 follow-up
The average quote sits for a week before anyone chases it. The numbers behind estimate follow-up, and the sequence that changes them.
27.09.2026Built for operators
Your team stays on the job.
The agents handle the conversations around the work, so your people can stay on the work itself.
- Callers get an immediate answer instead of voicemail.
- Your team sees the job, the address and the transcript, not a scribbled message.
- Bookings land on the calendar you already run.
- Every conversation is recorded and reviewable.
Start with the numbers
How many jobs are your missed calls costing you?
Book a 30-minute call and see where your phone is leaking revenue.
Book a call